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Privacy Policy

Effective Date 1 June 2014

Thank you for visiting the soulsfootwear.com website, including the Souls Thongs online store. This website is operated by "Y-Communications Qld Pty Ltd" Head Office (T/A Souls Thongs), located at 122 Grigor Street West, Moffat Beach, Queensland, Australia. Souls Thongs recognises the importance of protecting the privacy of our client’s personal information and acts in accordance with this.

Souls Thongs has strict policies regarding your privacy and the protection of this and acts in accordance with this recognition. The following Privacy Policy explains our online information practices and the choices you can make about the way your information is collected and used. When you register with Souls Thongs, you give us your consent to treat your personal data and information in accordance with this online Privacy Policy. If you have any questions regarding this Privacy Policy, they may be directed to info@soulsthongs.com.

Your Consent

By using the www.soulsfootwear.com website and submitting information to us, you give your consent that all information that you submit, including Personal Information, may be processed by Souls Thongs in the manner and for the purposes described below. Information provided at the time of registration or submission will not be used for any unsolicited communication. If you do not agree to be bound by this Privacy Policy, you should not access or use the website.

What Information Does Souls Collect?

In order to provide our clients with the service they deserve, Souls Thongs collects information from visitors to their website. This information may include "Personally Identifiable Information" (PII), which is individual personal information about you that could reasonably permit one to identify or contact you. We collect PII at various places on the website and normally the type of personal information collected will include your name, phone number, email address, shipping and/or billing address and other PII.

There are many features of the website which can be viewed without providing personal information and it is up to you to select to provide PII in order to access or use certain features and/or services of our website. These features may include things such as registering on the website, making an online purchase and/or providing feedback. Where possible, we indicate which fields of information are necessary and which fields are optional.

We study our clients' and visitors' use of our website to ensure we can provide the best service to you and enhance your customer experience. If you choose not to provide certain personal information, this may limit your use to a particular service and/or features of our website.

How does Souls Thongs Use the Information You Provide?

If you provide us with your name and email address along with any other PII, we may contact you with special information about Souls Thongs and our products and notify you of upcoming sales. We will only communicate with you via email if we have your prior permission. Aside from this, your information will only be used to improve upon our services to our clients.

Souls Thongs makes every effort to follow industry standard security measures to prevent the loss, misuse, unauthorised disclosure and alteration of the information under our control. Souls Thongs customer databases are only accessible to its' employees, agents and consultants.

Does Souls Thongs Share Your Information With Other Entities?

Souls Thongs does not sell or rent our client’s names, addresses, email addresses or any other personal information. In order to maintain our website and enhance client communications, Souls Thongs works with selected third parties. Your personal information may be shared with these third parties, solely for the purpose of assisting Souls Thongs in these endeavours and subject to strict contractual confidentiality obligations.

Aside from this, we do not disclose your personal information to third parties, unless required by law or in connection with a legal claim or proceeding. If Souls Thongs is acquired by another entity, information about Souls Thongs may form part of this transfer. While we support the protection of privacy on the Internet, Souls Thongs cannot be held responsible for the actions of any third party.

Links to Other Websites

This Privacy Policy applies only to our company website. You may visit other websites, through links on our website, which may collect, use and share your PII in accordance with their own privacy policies. The information practices of those websites linking from or to our website are not covered by this Privacy Policy and we encourage you to be very cautious before you disclose your PII to others.

A Special Note About Children's Privacy

Souls Thongs does not collect Personally Identifiable Information (PII) from anyone under the age of thirteen (13) and you must be at least eighteen (18) years of age to register on our website and/or make purchases in our online store. If you are under thirteen (13) years of age, please ask your parents to register on your behalf or exit the website. We do not knowingly collect, use or disclose PII about visitors under the age of thirteen (13) years old.

Privacy Policy Changes

Souls Thongs reserves the right to change, modify, add or remove portions of this Privacy Policy at any time and without prior notice, by posting the revised version of the Privacy Policy on the website. If you have any objections to the Privacy Policy, you should not access or use this website. We will notify you of any changes in our Privacy Policy by posting the modifications on our website or otherwise informing you before we use your personal information in any way not previously disclosed in our Privacy Policy. Your use of the website following any such changes to the Privacy Policy constitutes your agreement that all information collected is subject to the terms of the revised Privacy Policy.

Access To and Updating Your Personal Information

Souls Thongs takes reasonable steps to ensure your personal information is accurate and up to date when collected or used. If any personal information held by Souls Thongs is incorrect, you should contact Souls Thongs immediately so that we can take reasonable steps to correct the information held about you. Souls Thongs will, on request, provide you with access to personal information held by Souls Thongs about you, subject to any limitations or exceptions in the Privacy Act.


Souls Thongs takes reasonable steps to ensure the security of the information sent to us. While we take stringent measures to protect our website and all related information, you should be aware that no internet data transmission over the Internet can be guaranteed as totally secure.

Although Souls Thongs strives to protect all such information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we take all necessary and reasonable steps to preserve the security of the information in our systems from access by unintended recipients.

Contact Details

Souls Thongs welcomes any comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours.

Telephone 1800 820 069 (freecall)
Email info@soulsthongs.com
Mail PO Box 131, Moffat Beach, Queensland


Allow up to 48 hrs for processing of your order prior to shipping.

Orders are shipped on business days only.


Flat shipping rate of A$10 per order for postal addresses within Australia.


PO Box 190, Moffat Beach, Queensland, Australia, 4551.

YCOMMUNICATIONS QLD PTY LTD, trading as Souls Australian Massage Thongs.
ABN: 28 095 069 613